Returns & Refund Policy

At Bebeto, we strive for complete satisfaction with every sweet treat; however, due to the perishable nature of our food products, we can only accept returns on items that are damaged, defective, or incorrect. Please contact our support team within 14 days of receipt to initiate a claim for a refund or replacement.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and clear photos of the damaged or incorrect food items.

• 2.
  Review Process

  Our quality assurance team will review your request within 48 hours to ensure it meets our food safety and return eligibility criteria.

• 3.
  Return Authorization

  If approved, we will provide a return shipping label or instructions on how to safely dispose of the product if a physical return is not required.

• 4.
  Refund or Replacement

  Once your claim is finalized, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.